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Chat Support
Connect with our team in real-time for immediate assistance with your questions or concerns. Our chat support is available during business hours to provide you with prompt and personalized help.
Chat Hours
Available Monday - Friday: 9:00 AM - 6:00 PM (EST)
Average response time: Under 5 minutes
Start a Chat
To begin chatting with our support team, please fill out the brief form below. A support representative will be with you shortly.
Frequently Asked Questions
What information should I have ready?
Having your account details, donation or transaction IDs, and a clear description of your issue will help our support team assist you more efficiently.
What if chat support is unavailable?
If our chat support is offline, you can leave a message and we'll respond via email as soon as possible. Alternatively, you can check our FAQ section for immediate answers.